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Shipping Information

ESTIMATED SHIPPING TIMES

We treat each order as our first, so we'll make all efforts to get your beautiful wall sticker delivered as soon as possible.

Our wall stickers are made to order. Please allow 2-5 days for production time and then allow 7-21 days for shipping time.

NB. There are currently delays with shipments worldwide due to the Corona pandemic. Please add at least 1 week to the above estimated times. Please write us at info@rasiva.com for specific details on your order.

We are a US based company. However our production facility is located in China. 

All customers will receive a tracking number within the first 5 days of their order (this will be after production is completed and the order is on its way to you).

Please be aware that some countries can stop parcels at border for security checks and import taxes. These can add to total delivery times. Depending on your country laws, some will impose extra taxes in accordance with the import laws. These extra charges are out of our control, not imposed by Rasiva or the couriers we use. All these taxes are goverment imposed, they receive 100% of these charges. If you failed to pay these charges, parcels can be held for up to 90 days, awaiting payment. This will delay any return or refund process, and could fail to qualify for our refund policy.

To offer the best quality/price ratio, even though we are a US based company, all our products are made and shipped directly from our factory based in China. We supervise the production, packing and shipping process to ensure you receive the best value for money.

Please note that during peak seasons the above estimate delivery times can vary.

If you have any questions regarding an order you placed or if you have questions prior to ordering, please email us at info@rasiva.com.